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How to create an EasyParcel account?
Quick Summary New to EasyParcel? Take a step closer to booking multiple courier services at an affordable rate by setting up an EasyParcel account. Aside from booking, you’ll be able to store and easily access all your parcel details h...
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How to update or change my profile details?
Quick Summary Easily update your EasyParcel profile to personalize your shipping experience. Manage personal info, company details, addresses, debit/credit cards, bank info, and account settings. Keep your account secure, enable smooth...
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How to update or change my email address?
Quick Summary To update or change your EasyParcel account email address, you need to contact the EasyParcel Customer Service team via the Contact Us form or Live Chat on the EasyParcel website. Support agents will assist you with updat...
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How to reset or change my password?
Quick Summary To reset a forgotten EasyParcel password, go to the login page, click “Forgot Your Password?”, enter your registered email, and follow the instructions sent to your inbox. To change an active password, log in, click your ...
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How to update company information?
Quick Summary Update your company information on EasyParcel to ensure accurate billing and shipping. You can edit details like company name, registration number, business type, SST number, selling channels, and social media links direc...
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How to change to my preferred language?
Unfortunately, changing your preferred language isn't possible at the moment, as only English is available. Thank you for your understanding.
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How to update or change my mobile number?
Quick Summary Learn how to update or change your mobile number on your EasyParcel Singapore account. Find step-by-step guidance to contact customer support via the Contact Us form or Live Chat for secure mobile number changes. For se...
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How to update or change my billing information?
Quick Summary To update or change your billing information on EasyParcel Singapore, log in to your EasyParcel account, click your profile icon at the top right, and select “Profile.” Under the “Profile Address” tab, click “Edit” to upd...
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How to manage my payment methods on EasyParcel?
Quick Summary To manage your payment methods on EasyParcel Singapore, log in to your account, go to Profile → Debit/Credit Card, and you can add a new card, set a primary card, or remove an existing one for seamless payments. We'...
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How to switch account country?
Quick Summary This feature allows you access the courier assortment corresponding to the country, which is either Malaysia or Singapore. Just remember 1 set of login details and you can access to both your Malaysia and Singapore accoun...
